Depending on which shipping option is selected (or available), the following are approximate time of delivery (applies to the contiguous USA):
Free Shipping (for purchases over $99*): 4-8 business days
Ground: 4-6 business days
3rd Day: 3 business days
2nd Day: 2 business days
Not available for Shipping:
Certain items on Procuru.com may only be picked up at our store in Santa Ana, and are not eligible for shipping.
Special Orders:
Items that are not in stock or require special-ordering from manufacturer may take longer than above guidelines. Please contact us for more details.
Oversized/Heavy Items:
Certain oversized items may not qualify for free shipping or some are not eligible for shipping at all, and may require pick up only at store.
Carrier:
We typically ship via USPS, FedEx, UPS, or freight trucks (LTL) depending on various factors including item, destination, delivery time, availability.
Freight Orders:
Orders over 150 pounds are typically shipped via freight carrier/ truck lines. When a freight order is delivered, please make sure to inspect the freight package using the following guidelines:
Carefully examine packaging and material inside for damages.
Material is strapped down securely to skid and content matches your packing slip.
If any of your material has been damaged, make sure to document (pictures are helpful) on delivery receipt and refuse the delivery.
All freight shipments are curbside deliveries unless otherwise noted.
Shipping address cannot be changed once the order has shipped
Damaged in Transit:
All damaged material MUST be reported to us within 24 hours of receipt.
International Orders:
Currently we do not ship outside of United States and its territories.
*Applies to continuous USA for most items weighing under 20 pounds; Alaska and Hawaii may have higher minimum purchase to qualify for free shipping; exceptions may apply depending on size, weight, value of item.