Shipping

Depending on which shipping option is selected (or available), the following are approximate time of delivery (applies to the contiguous USA):

Not available for Shipping:

Certain items on Procuru.com may only be picked up at our store in Santa Ana, and are not eligible for shipping.

Special Orders:

Items that are not in stock or require special-ordering from manufacturer may take longer than above guidelines. Please contact us for more details.

Oversized/Heavy Items:

Certain oversized items may not qualify for free shipping or some are not eligible for shipping at all, and may require pick up only at store.

Carrier:

We typically ship via USPS, FedEx, UPS, or freight trucks (LTL) depending on various factors including item, destination, delivery time, availability.

Freight Orders:

Orders over 150 pounds are typically shipped via freight carrier/ truck lines. When a freight order is delivered, please make sure to inspect the freight package using the following guidelines:

• Carefully examine packaging and material inside for damages.

• Material is strapped down securely to skid and content matches your packing slip.

• If any of your material has been damaged, make sure to document (pictures are helpful) on delivery receipt and refuse the delivery.

• All freight shipments are curbside deliveries unless otherwise noted.

• Shipping address cannot be changed once the order has shipped

Damaged in Transit:

All damaged material MUST be reported to us within 24 hours of receipt.

International Orders:

Currently we do not ship outside of United States and its territories.

*Applies to continuous USA for most items weighing under 20 pounds; Alaska and Hawaii may have higher minimum purchase to qualify for free shipping; exceptions may apply depending on size, weight, value of item.